New patientsYour first visit, step by step.

No surprises. Here's exactly what happens from your first phone call to the moment you walk away with a plan, including what everything costs.

Free discovery callTransparent pricingMoney-back guarantee
Smiling provider welcoming a patient

The path.

Step 1Free

Free discovery call

15 minutes with Caroline. We'll learn what's going on and see whether our approach fits your goals. Watch our short video first so you can come with questions.

Step 2Use a computer if you can

Set up your portal

You'll get a welcome email to create your patient portal login. Complete your intake forms (marked with a red START icon) at least 24 hours before your visit.

Step 3

Initial consultation

A deep dive into your symptoms, history, past labs, medications and goals, in person or by video.

Step 1Insurance often helps

Comprehensive labs

A panel personalized to you, drawn at LabCorp or the lab you prefer. Go before 9 AM after an overnight fast, and hydrate well.

Step 2

Report of Findings

About two weeks later, we connect the dots between your symptoms and your results, and hand you a clear roadmap.

Step 3

Follow-ups

Typically every 6 weeks early on, with labs re-checked around 3 months. Small, frequent adjustments get you there faster.

What it costs.

Health shouldn't come with surprise bills. Here's the typical investment, so you can plan.

Prices current as of 2026 and subject to change. We accept cash, check, all major cards and HSA/FSA. Payment plans available when arranged before your visit.

Discovery callFree
Initial consultation$200 refundable deposit when scheduling$397–$597
Lab workMost patients bill insurance through the labVariesCash panels $300–$800
Report of FindingsIncludes in-depth review and your wellness plan$397–$597
Follow-up visits$99–$329
Our money-back guarantee

New answers about your health, or your money back.

If your Report of Findings doesn't give you a new, personalized insight into what's driving your symptoms and a clear path forward, we refund your visit.

Book your free discovery call

Bring prior doctors' notes within one week of your Report of Findings showing you were told the same thing before.

Insurance & superbills

We don't bill insurance directly. We'll give you a superbill for possible out-of-network reimbursement. Ask your plan about codes 99205 (initial) and 99215 (follow-up).

Insurance FAQ

Telehealth

Licensed providers in Utah and Pennsylvania. Out of state? Visit Lehi once, then follow up by video.

How it works

Your patient portal

Intake forms, labs, plans, receipts and secure messaging, all in one place.

Open the portal

Watch before your call.

Start with a free 15-minute call.

Tell Caroline what's going on. She'll tell you honestly whether we're the right fit, and what your first step would be.